Customer Service – My Internal Customers
As the Operations Manager at JIT Toyota-Lift most of my interactions are with my co-workers, they are by far my biggest customer.
I am our resident IT professional, software guru and business system trainer. It's my job to help make working with and for JIT Toyota-Lift easier. I field a multitude of questions daily and try to keep a positive attitude while doing so. I like to think of myself as the go-to person. "If you don’t know, ask Tina"…If I don’t know I can usually find the answer or know who to ask.
We all look for and want good customer service. Whether you are out for dinner, shopping at the mall or buying a car everyone wants great customer service. I find you get the best customer service from employees who are treated well as internal customers for the company they work for. It stands to reason, if a disgruntled employee is the one who you are working with, they might not be giving their best effort.If you are happy where you work, and know that the folks there are trying to help when possible, employees will show pride in their work… There's a huge banner is our shop that reads “Every job is a self-portrait of the person who did it. Autograph your work with excellence. “Here is my personal Top 5 list of customer service skills
Our emails are packed with information anyone in material handling will find useful. Our customers love our emails because they receive tips on how to get the most from their equipment while increasing productivity and ensuring safety. Oh, and don’t forget we have awesome customer appreciation programs – and this almost ensures you an invite.Sign Up
Office Locations52 S Pearl St PO Box 613, Frewsburg, NY
Call Us Now716-569-2410
Certified Women Business Enterprise
Toyota President's Award Winner