Forklift Full Maintenance Plan Saves More Than Just Money

- posted by Joyce Schwob on

If you spend hours every week reading, interpreting, approving and disputing forklift repair invoices you may find this interesting.  With a Full Maintenance agreement on your forklifts, that could be a thing of the past.

Full Maintenance agreements are typically offered on new equipment and rolled into the monthly lease payment.  And if you don't care to lease, a fixed monthly amount can be paid directly to the dealership for an agreed term and at a set cost.  

Plans specify what is and is not covered. At JIT Toyota-Lift all routine maintenance and breakdown repairs are covered. This includes parts and labor.   The dealership is "on the hook" for pretty much everything -- PMs,  routine services that keep the factory warranty valid, breakdown repairs, even replacement equipment if the repairs cannot be made in a timely manner.  

Big benefits of a Full Maintenance Agreement

  • Easier budgeting - you know what your fixed fleet costs will be for the next 3, 4 or 5 years.
  • Less paperwork. One monthly invoice versus one for every PM in the fleet and every breakdown.
  • Maximized fleet performance and equipment up-time. The servicing dealer takes on the task of scheduling repairs and has a vested interest in keeping everything up an running. 
  • Minimized fleet size. There's no need to budget extra equipment on hand to cover for breakdowns. 

Naturally, repairs due to operator abuse or neglect are not covered. Drivers still need to do daily pre-shift inspections and promptly report any repair needs.  So, making sure your drivers do their part should keep the maintenance cost surprises to a minimum.

If you are in the market for new equipment, be sure to ask for a quote on Full Maintenance.  Because you have better things to do than manage forklift repairs and repair bills.

For more information on Full Maintenance, click here or call our sales department at (716) 569-2410.


Safe-tember Forklift Safety for All

- posted by Joyce Schwob on

Safety Comes First

For the month of September (affectionately dubbed Safe-tember) we’re focusing on safety in the warehouse and anywhere our industrial equipment serves you.

Equipment Engineered for Safety

Designed to not only meet but exceed OSHA and ANSI safety requirements, all Toyota forklifts are equipped with standard safety features such as overhead guards, operator restraint systems, horns, and Toyota's System of Active Stability (SAS). With Toyota, safety is built in.

Operator Safety Training

As an employer you have a responsibility to ensure that employees have adequate training before the use work equipment. This can be provided by an in-house or external trainer, we offer both courses.

Warehouse Safety

Keeping the areas clear where your forklift operates is essential. Ensure that there is sufficient light and space to avoid collisions and keep floors clear of debris that could cause damage to the undercarriage and brake lines of your equipment.

Stay tuned for quick tips and brush up on your forklift safety this month.






Can We all Just Get Along? Forklifts vs.Pedestrians

- posted by Joyce Schwob on

Thankfully competitions between forklifts and pedestrians don’t happen every day. But when they do the powerful forklift usually wins, causing serious injury to  the pedestrian, even death. 
Here are 13 ways things employers, pedestrians and forklift drivers can all do to avoid these unpleasant confrontations.



  • Separate the pedestrian and forklift traffic by creating designated walkways or travel ways.
  • Restrict people from entering areas where the forklift is operating.
  • Ensure the area is well lit and the area is clear.
  • Do not load the forklift in a way that restricts the driver's viewing area. 

Forklift drivers:     

  • Limit forklift travel speed.
  • Avoid driving forklift near areas where pedestrian traffic is high (for example: lunch rooms, time clocks, entrances/exits).
  • Sound the forklift horn at intersections.
  • Always expect the unexpected


  • Keep a safe distance from the forklift whenever possible.
  • Always let the driver know you are in the area. Attempt to make eye contact with the driver to ensure they have seen you.
  • Be cautious near blind corners, doorways, and narrow aisles.
  • Wear high-visibility clothing.
  • Do not walk near or under raised forks.

At the end of the day, it really doesn't matter who is at fault.  What matters is. . . at the end of the day, we all get to go home.

Do your part and stay safe!

For more pedestrian safety information you should check out our Danger Zone Pedestrian Safety Video and other forklift safety products in our store.


Unhappy People Don't Give Great Customer Service

- posted by Joyce Schwob on

We believe that it is our people that make us great. Because collectively they have such a vast range of experience and expertise, I asked the team if they would be willing to contribute to our blog posts. 

This week's post is by Tina Wilson. Everyone wants someone like Tina on their team. She genuinely wants to do whatever it takes to make others' work easier and more efficient, so that they in turn can take great care of our customers. She shares some tips to great customer service and recognizing that some customers are called "co-workers".

Customer Service – My Internal Customers

As the Operations Manager at JIT Toyota-Lift most of my interactions are with my co-workers, they are by far my biggest customer. 

I am our resident IT professional, software guru and business system trainer. It's my job to help make working with and for JIT Toyota-Lift easier. I field a multitude of questions daily and try to keep a positive attitude while doing so. I like to think of myself as the go-to person. "If you don’t know, ask Tina"…If I don’t know I can usually find the answer or know who to ask. 

We all look for and want good customer service. Whether you are out for dinner, shopping at the mall or buying a car everyone wants great customer service. I find you get the best customer service from employees who are treated well as internal customers for the company they work for. It stands to reason, if a disgruntled employee is the one who you are working with, they might not be giving their best effort.

If you are happy where you work, and know that the folks there are trying to help when possible, employees will show pride in their work… There's a huge banner is our shop that reads “Every job is a self-portrait of the person who did it. Autograph your work with excellence. “
Here is my personal Top 5 list of customer service skills
    1. Become a great listener – make sure you understand what is being asked by summarizing the question. 
    2. Great communication skills – Know when to listen and when to speak. 
    3. Be attentive – make sure to give your full attention. No one likes to be ignored or feel like they issue/task is not important. 
    4. Confidence -  confidently answer questions. 
    5. Can do attitude – if you don’t have an answer don’t say “I don’t know” be the person that says “Let me find out for you.” 
We love working with Tina. She makes our work easier so that in turn we can make it easier for you to do business with JIT Toyota-Lift. 


National Forklift Safety Day - June 14 2016

- posted by Joyce Schwob on

National Forklift Safety Day is sponsored by the Industrial Truck Association.  On this day manufacturers call attention to the dangers of forklift operation and seek to educate customers, the public and government officials about safe forklift operation.

Over 190,000 new forklifts were sold in the United States last year. The material handling industry is estimated to be about $165 billion annually.  With all of that machinery performing such vital functions, forklift safety is a topic worthy of an annual day of intentional focus by the industry.

Are you ready to focus on forklift safety at your facility?  Here's what we recommend as a good first step.

Choose a Forklift Safety Champion

Your forklift safety program will be more effective if one person oversees the effort. They will need to be:

·         Committed to improving the safety of your forklift truck operations

·         Willing to dedicate the time to supervise and oversee safety improvements

·         Appropriately trained to take on a role of such responsibility

·         Competent to identify and assess potential hazards in the workplace

·         Confident to lead internal meetings and act appropriately when bad practice occurs

Have Them Organize Manager & Supervisor Training

When it comes to ensuring safety, managers have ultimate responsibility. They don’t need to be able to operate a forklift truck, but do need the skills and knowledge to:

·         Understand all tasks performed and the risks involved

·         Oversee regular inspections of the site and equipment

·         Ensure action is taken to keep both in good shape

·         Make sure practices are in place to minimize risk

·         Know that different materials are suitable for different tasks and carry different risks

We can help you get your Champion ready with our Train-the-Trainer course, a two-day forklift trainer certification course that will teach and/or refresh them on what is required to be OSHA compliant for forklift operator training. More information is available by clicking here

Our safety trainer is available to answer your questions about Forklift safety or to participate in an upcoming class. You can contact Jim Skinner directly at (716) 490-2530 or by email


Memorial Day Tribute

- posted by Joyce Schwob on

We pause today not just for picnics or a 3-day weekend, but to acknowledge the great debt we owe to the men and women of our military who gave their lives so that we could enjoy these blessings.

Today we are sharing quotes from some of our Commanders-in-Chief on what Memorial Day is really about.

“Our debt to the heroic men and valiant women in the service of our country can never be repaid. They have earned our undying gratitude. America will never forget their sacrifices.”

--President Harry S Truman

“Those who have long enjoyed such privileges as we enjoy forget in time that men have died to win them.”
--President Franklin D Roosevelt

“As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.”
--President John F Kennedy

“Words are even more feeble on this Memorial Day, for the sight before us is that of a strong and good nation that stands in silence and remembers those who were loved and who, in return loved their countrymen enough to die for them.”
--President Ronald Regan

"The Americans who rest beneath these beautiful hills and in sacred ground across our country and around the world, they are why our nation endures. Each simple stone marker arranged in perfect military precision, signifies the cost of our blessings. It is a debt we can never fully repay. But it is a debt well never stop trying to fully repay, by remaining a nation worthy of their sacrifice.

--President Barack Obama


Use the Force - Cascade's Touch Force Control

- posted by Joyce Schwob on

You don’t need to be a Jedi to “Use the Force”. The Cascade Touch Force Control will boost your company’s productivity faster than the Millennium Falcon in hyper-drive. (well, it's fast)

The Touch Control Force is a pressure and force control system that allows drivers to easily select the product being handled which then automatically applies the appropriate clamp force. No more guess work or gauges that potentially lead to damaged product and reduced profits. The system is targeted towards operations using clamps (Paper Roll, Carton and Layer Pickers)  with different packaging types, box integrity, load sizes or weights.

  • Intuitive touch screen interface 
  • No prior clamp force knowledge required take all operator guesswork out of the equation, eliminates driver’s need to remember clamp force settings
  • Fast learning curve ideal for environments with high driver turnover, minimal training time as new drivers will typically master basics in 10 minutes
  • Targeted pressure control don’t settle for just three pressure control settings for the entire warehouse, TFC provides hundreds of settings
  • Repeat load selection repeat button easily allows driver to select the same load type with one touch, improving driver efficiency and productivity. 
Read the Touch Force Control brochure now

Contact our Sales Department for more information on how Cascades' Touch Force Control can work for your business.  

Okay so maybe this is a clamp but it’s pretty strong too. You get the idea #Maytheforks


5 Ways to Prevent Damage to Your Forklift Forks

- posted by Joyce Schwob on

The forks on your forklift are a hard-working and vital part of the vehicle. They will perform reliably for years if they are properly used and protected.  But if abused or neglected, even these rugged workhorses have a breaking point. . . and that can make for a very bad day at work.


Follow these 5 tips for preventing damage to your forks:

  • Don't be a drag:  The weight of your load is carried on the heel of your forklift. Protect the heels and don’t drag them. Dragging causes heat and wears away the metal. This will weaken the hardest working part of the fork and lead to cracks. Cracks can lead to breaks and dropped loads.

  • Don't push or pry: Forks are make for lifting.  Some forklift operators will occasionally use the forks on their forklifts to pry things open or push things along the floor. Don’t do it. Using your forks for anything other than what they’re made for can cause serious damage. Bent tips and uneven forks are sure signs that the forks are being used in ways they aren't designed for.

  • Don’t overload:  We all have our limitations, and so do your forks. Don't lift loads that exceed your forklift’s maximum capacity.  No only does that put stress on the forks and the entire forklift frame, it creates a dangerous instability situation. Get a bigger forklift if you need to lift heavier loads.

  • Let 'em down easy: Don’t let your forks hit the ground when bringing them down. Bring your loads down slowly and stop just before the forks hit the ground. Needless impact can cause cracks.

  • Work as a team: Always balance the load across both forks. Never try to lift anything with just one fork. Your forks are meant to be used as a team and share the load. Using just one can cause bending or cracking.

Replacement forks are readily available at our Parts Departments in both Buffalo and Jamestown.  And during the month of May every set of forks is on sale.  The more you buy the more you save. 

For more information on your forklift forks or to schedule a free fork inspection contact us. Jamestown (716) 569-2410 Buffalo (716) 893-6105




7 Key Forklift Fork Inspection Points

- posted by Joyce Schwob on

The forks on your forklift may look sturdy and indestructible, but there's more to a safe fork that just rugged good looks.

Forklift operators are responsible for checking the forks before their shifts for obvious issues. And according to the ANSI/ITSDF B-56.1 standards they should have a thorough inspection at least once a year, more often if you run multiple shifts or they are used in a more severe operation.

Here's what the standard says about Forklift Fork Inspections

Fork inspections

6.2.8 Inspection and Repair of Forks in Service on Fork Lift Trucks

(a) Forks in use shall be inspected at intervals of not more than 12 months (for single shift operations) or whenever any defect or permanent deformation is detected. Severe applications will require more frequent inspection.

(b) Individual Load Rating of Forks.

When forks are used in pairs (the normal arrangement), the rated capacity of each fork shall be at least half of the manufacturer’s rated capacity of the truck, and at the rated load center distance shown on the lift truck nameplate. Inspection.

Fork inspection shall be carried out carefully by trained personnel with the aim of detecting any damage, failure, deformation, etc., which might impair safe use. Any fork that shows such a defect shall be withdrawn from service, and shall not be returned to service unless it has been satisfactorily repaired in accordance with para.

(a) Surface Cracks. The fork shall be thoroughly examined visually for cracks and if considered necessary, subjected to a nondestructive crack detection process, special attention being paid to the heel and welds attaching all mounting components to the fork blank. This inspection for cracks must also include any special mounting mechanisms of the fork blank to the fork carrier including bolt-type mountings and forged upper mounting arrangements for hook or shaft-type carriages. The forks shall not be returned to service if surface cracks are detected.

(b) Straightness of Blade and Shank. The straightness of the upper face of the blade and the front face of the shank shall be checked. If the deviation from straightness exceeds 0.5% of the length of the blade and/ or the height of the shank, respectively, the fork shall not be returned to service until it has been repaired in accordance with para.

(c) Fork Angle (Upper Face of Blade to Load Face of the Shank). Any fork that has a deviation of greater than 3 deg from the original specification shall not be returned to service. The rejected fork shall be reset and tested in accordance with para.

(d) Difference in Height of Fork Tips. The difference in height of one set of forks when mounted on the fork carrier shall be checked. If the difference in tip heights exceeds 3% of the length of the blade, the set of forks shall not be returned to service until repaired in accordance with para.

(e) Positioning Lock (When Originally Provided). It shall be confirmed that the positioning lock is in good repair and correct working order. If any fault is found, the fork shall be withdrawn from service until satisfactory repairs have been effected.

(f) Wear

(1) Fork Blade and Shank. The fork blade and shank shall be thoroughly checked for wear, special attention being paid to the vicinity of the heel. If the thickness is reduced to 90% of the original thickness, the fork shall not be returned to service.

(2) Fork Hooks (When Originally Provided). The support face of the top hook and the retaining faces of both hooks shall be checked for wear, crushing, and other local deformations. If these are apparent to such an extent that the clearance between the fork and the fork carrier becomes excessive, the fork shall not be returned to service until repaired in accordance with para.

That's a lot of information and could be overwhelming if you are not accustomed to doing these inspections.

 During the month of May we are offering FREE FORK INSPECTIONS.  Contact our Service Department and we'll send out one of our friendly, fork measuring pros to take a good look at your forks.  And if they need to be removed from service, we can help you with our buy more save more sale on replacement forks.

Offers valid in the following NY Counties only: Erie, Niagara, Wyoming, Chautauqua, Cattaraugus and Allegany



May the Forks Be With You!

- posted by Joyce Schwob on

Most people are Star Wars geeks. Some people are forklift geeks. We here at JIT consider ourselves to be both, so that’s why we’re celebrating the power of the FORKS all month long.


May 4th has unofficially been named National Star Wars Day and celebrated by the series fandom given the play on words, “May the Fourth be with you.” Join us this Wednesday and for the entire month of May by sharing, commenting, or posting about #MayTheForks with all of your geeky forklift prowess.

Catch up with us here on the blog every Monday in May. This month we'll feature topics like the '7 Key Fork Inspection Points', '5 Ways to Prevent Damage to Your Forks', and 'How Attachments Can Add New Functions to a Forklift'.

Follow us on Facebook, LinkedIn, or Twitter for a month's worth of bad forklift puns and Star Wars related shtick.

In the meantime check out a few fork-related links

There are great deals to be had this month on forks, forklift attachments and on our Toyota Walkie Pallet Truck the mighty 8HBW23. Coming soon to a galaxy near you. . .






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